Terms of Use

Cancellation and Returns

Application Associates must approve cancellation of any order prior to shipment. Orders for Special or Non-standard Products may not be cancelled or returned. Any returns for shipping errors, damage or loss upon delivery must be reported within 10 days of the delivery date. Except as otherwise agreed, Products will not be accepted for return after 30 days from the date of delivery to the Purchaser.

Any cancellation or returns accepted after 30 days may be subject to a 25% restocking fee. All returns should be made to Application Associates or as otherwise designated by us, and must be in resalable condition and accompanied with an Invoice.

Shipping costs are non-refundable and Purchaser is responsible for paying return shipping cost.


Unless otherwise stated with the order, Purchaser will pre-pay for any freight costs associated with the delivery of product to its destination.

International Customers

The buyer is responsible for paying all tariffs and taxes when the goods arrive.


Application Associates places extreme importance on protecting information transferred on this Site and security precautions are taken to protect all such information. Application Associates continually reviews and updates the security methods implemented to protect information transmitted via this Site, including measures to secure and protect all personally identifiable information from loss, misuse, and alteration.

Authorize.Net is CISP and PCI Security Certified, providing the peace of mind that comes from knowing all your transactions and data are secure.

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Published Product Information

Application Associates reasonably attempts to maintain up-to- date and accurate pricing, availability and usage information about the products. However, this information is dependent upon information distributed by and obtained from a manufacturer or supplier and is subject to change at any time. Application Associates reserves the right to revise product information at any time, without notice, and Application Associates will not be responsible for any pricing errors contained therein.

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  • 40 years experience
Your Complete Satisfaction with our Products and Service are our Primary Goal!